Human Resources

About the Department

James City County focuses on the needs of the community by fostering citizen participation and involvement in local government. By maintaining a well-trained, professional and ethical staff, we continually strive to make James City County the best community to live, work and visit.

Duties & Responsibilities

The Human Resources Department oversees County employment, employee relations, benefits, training, strategic management, policy development and compensation.

Approximately 1,000 employees work in full-time, seasonal, temporary and on-call positions. Human Resources is dedicated to attracting and retaining excellent employees that provide a wide range of services to citizens, including Public Safety, Parks and Recreation, Water and Social Services. Our employees also provide internal services such as Accounting, Fleet Maintenance, and Information Resources.


We are committed to the following values:

  • Integrity: Earn confidence and respect by aligning our values, words and actions
  • Collaboration: Make better decisions by building partnerships and sharing knowledge and resources
  • Excellence: Provide outstanding customer service by striving to be the best in everything we do
  • Stewardship: Improve our quality of life by safeguarding and enhancing the resources entrusted to us


Updated March 13, 2018: The Policy Manual now includes Chapter 12 - Conflict of Interest & Whistleblower Policy, which outlines both the whistleblower protections and the process for filing claims of policy violation; and the policy the County will follow in investigating claims of conflict of interest.