The James City Service Authority (JCSA) was created in 1969 by James City County pursuant to the Virginia Water and Sewer Authorities Act to provide safe, reliable, and affordable water and wastewater services to the area. The JCSA is the largest public water utility in Virginia totally dependent on groundwater and is overseen by a Board of Directors appointed by the County Board of Supervisors. It is a legally separate entity from James City County and provides services to its primary service area between Toano and Grove, and to limited sections of York County and the City of Williamsburg.
The JCSA is self-supporting and receives no share of any local or property taxes. The mission of the Authority is aligned with James City County and they share many of the same strategic goals such as water conservation and modernizing aging infrastructure and facilities.