If a class/activity is canceled, you will be notified by email or phone. You may transfer to another activity or request a refund (PDF).
Refund requests can be mailed to:
Attention: Refund Office
5320 Palmer Lane
Williamsburg, VA 23188-2674
Requests may also be turned into the James City County Recreation Center, or faxed to 757-259-5420. Please allow 4 weeks for processing. All requests for refunds or credits will be assessed a 10% processing fee.